Service & maintenance that you can count on.

Repair services for your fireplace or stove.

At Fire Glow Distributors, Inc. in Yorktown Heights, NY, each of our technicians are certified by our manufacturers to service that fireplace or stove that you purchase from us. Whether you need fireplace and stove maintenance or installation, we are qualified to handle it all!

We are happy to service any fireplace or stove, whether it’s a brand we carry or not. However, parts for other brands we don’t carry may have to be purchased elsewhere.

Our comprehensive services include:

  • Gasket replacement
  • Glass replacement
  • Screen replacements for fireplaces
  • Specialty services on gas or pellet appliances

If you need service for a heating appliances you purchased from Fire Glow Distributors, Inc., please call us to schedule an appointment.

Measurement Forms

Inserts Measurement Form

Fireplaces & Stoves in Yorktown Heights, NY | Fire Glow Distributors Inc.

 

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Glass Door Measurement Form

 

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Routine services & maintenance.

We are highly experienced in the fire appliances industry, so we know that whenever you buy a product from us, there will be certain things that need to be done when you buy it. There is also maintenance required on a regular basis.

Installation

Installation of a fireplace, stove, or stove insert can be tricky. Our trained technicians specialize in ensuring your new heating appliance is always installed quickly and sealed completely so that there is no chance outside air can get inside.

Initial Startup

Once we have your fireplace or stove installed, we will be there every step of the way to make sure your new appliance is working properly. We’ll also make sure that you’re confident when operating your new appliance! At Fire Glow Distributors, Inc., we carry a wide variety of fireplaces and stoves in both remote and manual-operating styles.

Annual Cleaning

If you have a gas or pellet stove, you’ll need to schedule annual cleanings to keep it running in tip-top shape for as long as possible.

Troubleshooting

We do receive service calls related to issues with a customer’s appliance from time to time. We are happy to troubleshoot with any of our customers to get to the root of the problem. Once we do that, we either schedule a service appointment or give you direction on what you can do to get your appliance in order.

Expected services & maintenance.

We are highly experienced in the fire appliances industry, so we know that whenever you buy a product from us, there will be certain things that need to be done when you buy it. There is also maintenance required on a regular basis.

Installation

Installation of a fireplace, stove, or stove insert can be tricky. Our trained technicians specialize in ensuring your new heating appliance is always installed quickly and sealed completely so that there is no chance outside air can get inside.

Initial Startup

Once we have your fireplace or stove installed, we will be there every step of the way to make sure your new appliance is working properly. We’ll also make sure that you’re confident when operating your new appliance! At Fire Glow Distributors, Inc., we carry a wide variety of fireplaces and stoves in both remote and manual-operating styles.

Annual Cleaning

If you have a gas or pellet stove, you’ll need to schedule annual cleanings to keep it running in tip-top shape for as long as possible.

Troubleshooting

We do receive service calls related to issues with a customer’s appliance from time to time. We are happy to troubleshoot with any of our customers to get to the root of the problem. Once we do that, we either schedule a service appointment or give you direction on what you can do to get your appliance in order.

Fire Glow Specials

We are happy to run specials throughout the year because, without our customers, Fire Glow Distributors, Inc. wouldn’t exist! You can almost always expect a sale on any discontinued product that we have in stock.

Another common special that our customers see are sales sponsored by our manufacturers. This comes from the great relationship we have been building with them for decades!

At Fire Glow Distributors, Inc., we have an annual sale in which we try to run specials on certain product categories for several weeks up to a month! Keep up to date with our annual sale by giving us a “like” on Facebook. We tend to post current news about Fire Glow here.

Current Promotions

Currently, we are offering discounts on annual gas appliance maintenance. To take advantage of this offer, give us a call.

Gas Fireplaces

Fireplaces are a great way to add heat and tranquility to any room of your choosing. Many gas-powered appliances are available through Fire Glow Distributors, Inc., and you can find out available models below!

Large Stove Inserts

At Fire Glow Distributors, Inc., we consider a large heater to provide heating for a space between 1800 and 2000 square feet.

GI 635 DV IPI Newcastle fireplace insert by Jotul

GI 635 DV IPI Newcastle

Brand: Jotul
Min. Fireplace Dimensions: 33 3/4″ W x 24″ H x 16 1/2″ D
Viewing: 27 3/4″ W x 19 1/2″ H
High BTU Input: 40K

Excursion III System fireplace insert by Quadra Fire

Excursion III

Brand: Quadra Fire
Min. fireplace dimensions: 36 5/8”W x 24 ¼”H x 15”D
Viewing: 32 ½”W x 19 3/8”H
High BTU Input: 35K

Medium Stove Inserts

Medium stove inserts heat areas ranging from 1500 to 1800 square feet.

GF 450 DV II Katahdin fireplace insert by Jotul

GI 450 DV II Katahdin

Brand: Jotul
Min. Fireplace Dimensions: 32 1/2″ W x 220″ H x 15″ D
Viewing: 29 1/4″ W x 13 1/4″ H
High BTU Input: 33K

GI 525 New Harbour fireplace by Jotul

GI 535 New Harbor

Brand: Jotul
Min. fireplace dimensions: 30”W x 20”H x 15 3/8”D
Viewing: 23 ¾”W x 15 ½”H
High BTU Input: 32K(NG), 31.5K(LP)

QFI30FB fireplace inserts by Quadra-Fire

QFI30FB

Brand: Quadra-Fire
Min. Fireplace Dimensions: 30 1/4″ W x 22 3/4″ H x 16 7/8″ D
Viewing: 26 3/4″ W x 18″ H
High BTU Input: 36K

QFI35 fireplace inserts by Quadra-Fire

Excursion II

Brand: Quadra Fire
Min. fireplace dimensions: 31 5/8”W x 21”H x 15”D
Viewing: 27 ½”W x 15 15/16”H
High BTU Input: 32.7K(NG), 32K(LP)

QFI30 Tudor Panel fireplace inserts by Quadra-Fire

QFI30 Tudor Panels

Brand: Quadra-Fire
Min. Fireplace Dimensions: 29 1/4″ W x 19 1/8″ H x 14″ D
Viewing: 27 1/2″ W x 12 7/8″ H
High BTU Input: 32K

Pellet Stove Inserts

The main advantage of having a pellet-burning stove or insert in your home is having complete control of your heat output. Pellet heater appliances generate more heat as you add wood pellets into the fire. This can be done manually or with a thermostat. Pellet stoves and inserts are ideal for heating areas from 1000 to 3500 square feet. At Fire Glow, we offer them in various sizes, colors, and trims.

Give us a call to learn more about pellet-burning stoves.

Small Pellet Inserts

Heats an area up to 1400 square feet.

Santa Fe pellet stove insert by Quadra-Fire

Santa Fe Insert

Brand: Quadra-Fire
Heating Capacity: Up to 1100 sq.ft.
Hopper Capacity: Up to 45 lbs.
Min. Fireplace Dimensions: 29 1/4″ W x 16″ D x 23 1/4″ H
High BTU Input: 34,400 BTU/hr
Particulate Emissions: 0.7 g/hr

Wood Stove Inserts

Wood stove inserts are designed to be placed inside an existing fireplace, allowing customers to update their often drafty fireplace constructed initially in their home.

Large Wood Stove Inserts

Heats areas that are 2000 sq. ft. or greater.

Expedition II fireplace by Quadra-Fire

Expedition II

Brand: Quadra Fire
Heating Capacity: Up to 2000 sq. ft.
Burn time: up to 7 hrs
Log Length: 20”
Min. Fireplace Dimensions: 32”W x 17 ½”D x 23 ½”H
Heat Output: 56K
Emissions: 1.9 g/hr

Free Standing Wood Stoves

Wood burning stoves are a classic when it comes to the traditional wood burning appliance. These pair perfectly with a custom-built hearth, and we’re happy to provide you with both!

Large Wood Stoves

Heats areas that are between 1900 and 2300 square feet.

F55 Carrabassett wood stove by Jotul

F55 CARRABASSETT

Brand: Jotul
Heating Capacity: Up to 2400 sq. ft.
Burn time: up to 10 hrs
Log Length: 18”
Heat Output: 84K
Emissions: 1.3 g/hr

Medium Wood Stoves

Heats areas that are between 1200 and 1800 square feet.

Parlour 400 medium wood stove by Thelin

Parlour 400

Brand: Thelin
Heating Capacity: Up to 1500 sq. ft.
Heat Output: 30.9K
Emissions: 1.8 g/hr

Need service or maintenance on a product that you bought from Fire Glow Distributors, Inc.?

Fire Glow Distributors | Yorkton Heights, NY

Mailing Address

Fire Glow Distributors, Inc.
PO Box 547
Jefferson Valley, NY 10535

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Phone: 914-248-7775
Fax: 914-248-8867
Email: gailm@fire-glow.com

 

 

Hours

Monday: Closed
Tuesday - Saturday: 9AM - 5PM
Sunday: Closed