• Meet Ginger
    Ginger is a golden retriever collie mix who was rescued. She is often seen by the front door. Her favorite job: greeting all of the Fire Glow customers!
    Meet Twyla
    Twyla is a husky. She can be seen lounging behind the register. Her favorite job: eating all of the sticks that wander into the store.

Ask Ginger and Twyla

Have a question for Ginger or Twyla? Fill out the form below and see your question answered on the website.

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  • Answers from Ginger

    Dear Ginger, I have several dogs and during the winter they all like to curl up like a ball together. Due to the cost of electric the thermostat is turned down low. This winter I want to get a stove to heat my house and save some money. What type of stove should I be looking for?
    Dear Mom, Cold houses are great during the summer but in the winter I like to stay warm. Wood, pellet or gas stoves will heat. Gas stoves are good for zone heating, or heating specific areas. If you have one room that your family uses all the time, a gas stove with a thermostat will heat that space without heating the whole house. Propane can be very expensive so it doesn't work for everyone. Natural gas, from the street, would be more cost effective but not if the space is large. Pellet stoves heat large areas. It doesn't need a tall chimney and can be located on most outside walls. I like it because it just needs to be filled once a day and it automatically turns on when I start to get cold. I don't like it when the power goes off and it is dark because the heat goes away. Wood stoves are the best! They give off a lot of heat and get my favorite sofa warm! I can snuggle up there while my sister likes to go outside and play. I do have to stay on top of my family to make sure the stove always stays burning. And, unfortunately, I do lose my favorite sofa to Dad but can find lots of warm spaces without piling on top of my sister's. She just won't stay still. ~Ginger
    3 Dog Night's Mom
    Dear Ginger, My family has a pellet stove. When it turns on, it sometimes has sparks flying around. I stayed up all night watching it but the stove warmed the house up then shut off. What were the sparks? Should I wake up my family and get them out of the house?
    Dear Sleepless, I know how scary that looks! It worried me too. The sparks are from the fine wood dust (small loose particles) rather than the pellets. Most burn up inside the stove and don't make it through the exhaust. Non-premium pellets tend to have lots of fine particles. If it is very bad, you do need monitor outside near the exhaust. Vent pipe needs to be at least 12" from the siding (Dad recommends 18"-24") and 12" above the ground. I do like to dig under the pipe during the fall to make sure the leaves don't pile up too high. Most nights I just monitor the start up and go back to sleep. It is a hard job making sure everyone in the family gets enough attention and exercise! ~Ginger
    Sleepless Lab in Scarsdale